SHIPPING

All of our products can be shipped within the UK. Please contact us directly to enquire about overseas shipping on some items - this includes the Channel Islands, Northern Ireland, Republic of Ireland, Scottish Islands, Europe and global regions. 

 

There is a standard postage and packaging charge of £1.99 applied to all purchases up to 1kg. Orders above this weight may incur additional charges. Please refer to product descriptions for weights. Orders over £35 qualify for free shipping within the UK. Monthly subscriptions to The Barkery Box also qualify for free shipping within the UK.

 

Our products are made fresh to order and are delivered to your door. We will aim to get the products to you as soon as possible but please allow up to 7 working days for delivery.

 

If your package is not delivered, please contact us directly in the first instance.

 

Please contact us if you discover that the contents are damaged on receipt and we will investigate fully. In order to do this, please send us a photograph of the damaged products upon receipt.

 

We are very proud of our products and our service, however if you are not 100% satisfied with your purchase upon receipt of your items please contact us via email immediately.

 

All of our items are carefully packaged and inspected to ensure they get to you in the same condition as they left our bakery. 

International shipping (including Channel Islands, Isles of Scilly, Scottish Islands, Northern Ireland, Republic of Ireland, Isle of Man) may be available on some items. Please email us at info@thebarkery.uk to enquire

CUSTOMER SERVICE

 

Tel: 01637 860101

Email: info@thebarkery.uk

 

Registered company number: 09698467

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We would love to see your dogs enjoying their treats - please send photos and videos to: info@thebarkery.uk 

©2019 The Barkery

The Barkery UK trading standards GB 705 4158

We are fully regulated and insured as a pet food manufacturer.

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